Frequently Asked Questions
Enjoy free ground shipping on all U.S. orders of $100 or more. No coupon code required.
For Express Shipping
- Orders received before 11am EST will be shipped the same business day and delivered 2 business days later.
- Orders received after 11am EST will ship the next business day and delivered 2 business days later.
- FEDEX does not deliver on Saturday or Sunday, and these days are not included when estimating delivery time.
- If you place an order on Saturday or Sunday, your in-stock order will not ship out until the next business day (excluding holidays).
- Orders of $500 or more may require a signature at time of delivery.
- Orders shipping to Alaska and Hawaii will ship via FEDEX.
- FEDEX does not deliver on select holidays, and those dates are not included in delivery estimates.
- Any issues with the delivery of your order must be reported within 14 days of the ship date. Jambu.com cannot be responsible for packages after that time.
At this time, we do not ship internationally.