FAQs

How do I care for my shoes?

Our shoes are made from premium materials, including real leather and real suede. This means that with proper care, you can enjoy your perfect pair for a long time to come.

For leather: Treat your leather shoes with a leather conditioner made specifically for shoes.

For suede: Treat your suede shoes with a suede protectant (always do a patch test first) and use a suede brush to remove dirt.

For patent leather: Use a soft shoe brush to remove dirt, then wash with a mild soap. Condition your patent leather shoes with leather conditioner and polish with wax or shoe polish.

What shoe size should I order?

Sizes vary among different manufacturers. We recommend that you order the size that normally fits you best. Jambu tries to maintain consistent sizing for all of our different styles, and our sizes run true to U.S. sizing standards.

Do you carry sizes 5, 5.5 or 12?

We currently carry women's sizes 6-10.

Do you offer wide or narrow sizes?

We offer select styles in wide widths in our women's collection. We do not currently offer narrow widths.

Are Jambu shoes good for walking and all-day comfort?

Yes. Jambu shoes are designed with memory foam or contoured Eva insoles, flexible outsoles, and lightweight materials that make them great for all-day walking, travel, and everyday wear.

Are Jambu shoes slip-resistant or good for outdoor activities?

Many Jambu styles feature non-slip All-Terra traction outsoles, which provide reliable grip for outdoor activities, light hiking, trails, or slippery surfaces.

Are Jambu shoes waterproof or water-resistant?

Select Jambu styles are made with water-resistant or weather-ready materials. Check the product description for “water resistant” to ensure the style meets your needs.

What makes Jambu shoes different from other comfort footwear brands?

Jambu blends comfort technology with stylish, outdoor-inspired designs. Features like memory foam cushioning, flexible outsoles, and All-Terra traction set the brand apart for everyday adventure and comfort.

Are Jambu shoes good for travel?

Yes. Jambu shoes are lightweight, cushioned, and easy to pack, making them great for walking-intensive travel, sightseeing, and everyday comfort on the go.

What are the best Jambu shoes for everyday wear?

Popular everyday styles include Mary Janes, slip-ons, sandals, and water ready outdoor shoes that offer cushioning, flexibility, and reliable traction for daily activities.

Can Jambu shoes be worn for light hiking or trail walking?

Many Jambu outdoor and All-Terra styles are suitable for light hiking, trail walking, and nature paths, offering traction and stability without the bulk of traditional hiking boots.

Are Jambu shoes good for warm climates or summer travel?

 Yes. Jambu offers breathable sandals and lightweight styles that help keep feet comfortable in warm or humid climates.

Are Jambu shoes good for fall and cooler weather?

Yes. Jambu offers closed-toe styles and weather-ready options designed for comfort in cooler temperatures.